SGS - Long loading times when submitting CDS declaration amendments

Incident Report for chambercustoms

Resolved

This incident has been resolved.
Posted Oct 23, 2026 - 10:03 BST

Investigating

SGS are currently investigating an issue where upon attempting to submit an amendment to a CDS declaration or address a credibility check, SGS becomes unresponsive and will not progress to submission to HMRC.

We have reported the issue as urgent and will update here once the issue has been resolved.

In the meantime, please contact the Helpdesk team if you need to make an amendment to an existing entry.

ChamberCustoms Team
Posted Oct 12, 2026 - 16:10 BST
This incident affected: ChamberCustoms Systems (Customs Declarations (SGS) - Live).