All Systems Operational

Uptime over the past 90 days. View historical uptime.
ChamberCustoms Systems Operational
90 days ago
99.61 % uptime
Today
Customs Declarations (SGS) Operational
90 days ago
98.65 % uptime
Today
GVMS / GMR Declarations (SGS) Operational
90 days ago
100.0 % uptime
Today
ENS (Import Safety and Security) Declarations (SGS) Operational
90 days ago
99.97 % uptime
Today
Transit Declarations (SGS - TransitNet) Operational
90 days ago
100.0 % uptime
Today
Customer Portal (EXabler) Operational
90 days ago
100.0 % uptime
Today
ChamberCustoms Data Centre (Benchmark) Operational
90 days ago
98.05 % uptime
Today
Contract Sending (Signable) Operational
90 days ago
98.05 % uptime
Today
Credit Checking (CreditSafe) Operational
90 days ago
98.05 % uptime
Today
Company Checking (Companies House) Operational
90 days ago
98.05 % uptime
Today
VAT Checking (HMRC) Operational
90 days ago
98.05 % uptime
Today
EORI Checking (HMRC) Operational
90 days ago
97.3 % uptime
Today
HMRC Systems Operational
90 days ago
100.0 % uptime
Today
HMRC CDS (Import/Export declarations) Operational
90 days ago
100.0 % uptime
Today
HMRC NCTS (Transit Declarations) Operational
90 days ago
100.0 % uptime
Today
HMRC GVMS (GMR Declarations) Operational
90 days ago
100.0 % uptime
Today
HMRC ENS (Import Safety and Security) Operational
90 days ago
100.0 % uptime
Today
CSP Inventory systems Operational
90 days ago
100.0 % uptime
Today
Air Cargo (CCS-UK/BT) Operational
90 days ago
100.0 % uptime
Today
Road Cargo (Pentant CusLink) Operational
90 days ago
100.0 % uptime
Today
Sea Cargo (MCP Destin8) Operational
90 days ago
100.0 % uptime
Today
Sea Cargo (CNS Compass) Operational
90 days ago
100.0 % uptime
Today
Helpdesk Operational
90 days ago
100.0 % uptime
Today
Freshdesk Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
GVMS System Maintenance - 10 March 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 22:00 GMT
Scheduled - GVMS will be unavailable between 10:00pm and 11:00pm on 10 March due to system maintenance.

Please ensure Goods Movement References (GMRs) are created in advance and any Movement Reference Numbers (MRNs) have been added / validated in advance of 10:00pm on Tuesday 10th March.

Goods movement references (GMRs) remain mandatory for freight movements using GVMS. Hauliers without a valid goods movement reference (GMR) will be turned away.

ChamberCustoms Team
Mar 4, 14:43 GMT
Monthly Invoicing - Benchmark will be closed at 10am
Completed - The scheduled maintenance has been completed.
Mar 10, 12:36 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 GMT
Scheduled - Good morning

The monthly invoicing will be carried out today from 10am, we will advise once it is completed, Benchmark will be unavailable during this period.

Kind regards

ChamberCustoms Team
Mar 10, 09:17 GMT
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
SGS System Partial Outage
Resolved - This incident has been resolved.
Mar 5, 11:25 GMT
Identified - We are currently investigating a partial outage on SGS eGTA that is affecting Declaration Submissions. CDS Declarations are now going through again but ENS Declarations are still down.

Please hold submitting ENS Declarations until this has been resolved.

ChamberCustoms Team
Mar 5, 10:48 GMT
ChamberCustoms - London Meetings (March 2026)
Completed - The scheduled maintenance has been completed.
Mar 5, 09:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 11:01 GMT
Scheduled - Please be aware, that on the 3rd and 4th of March, there will be reduced cover on the Helpdesk due to travel and the Quarterly BCC Meetings taking place.
Mar 3, 11:00 GMT
Mar 4, 2026

No incidents reported.

Mar 3, 2026
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
GVMS System Maintenance
Completed - The scheduled maintenance has been completed.
Feb 28, 11:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 10:30 GMT
Scheduled - HMRC have advised that GVMS system maintenance will be taking place between 10:30pm and 11:30pm on Saturday 28th February 2026.

During this period GVMS will be unavailable.

Please ensure Goods Movement References (GMRs) are created in advance and any Movement Reference Numbers (MRNs) have been added / validated in advance of 10:30pm on Saturday 28th February.

Goods movement references (GMRs) remain mandatory for freight movements using GVMS. Hauliers without a valid goods movement reference (GMR) will be turned away.
Feb 17, 15:45 GMT
Feb 27, 2026

No incidents reported.

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