All Systems Operational

ChamberCustoms Systems Operational
90 days ago
99.39 % uptime
Today
Customs Declarations (SGS) - Live Operational
90 days ago
97.8 % uptime
Today
Customs Declarations (SGS) - TDR Operational
90 days ago
100.0 % uptime
Today
GVMS / GMR Declarations (SGS) Operational
90 days ago
99.72 % uptime
Today
ENS (Import Safety and Security) Declarations (SGS) Operational
90 days ago
99.73 % uptime
Today
Transit Declarations (SGS - TransitNet) Operational
90 days ago
100.0 % uptime
Today
Customer Portal (EXabler) Operational
90 days ago
100.0 % uptime
Today
ChamberCustoms Data Centre (Benchmark) Operational
90 days ago
98.05 % uptime
Today
Contract Sending (Signable) Operational
90 days ago
98.05 % uptime
Today
Credit Checking (CreditSafe) Operational
90 days ago
98.05 % uptime
Today
Company Checking (Companies House) Operational
90 days ago
98.05 % uptime
Today
VAT Checking (HMRC) Operational
90 days ago
98.05 % uptime
Today
EORI Checking (HMRC) Operational
90 days ago
98.05 % uptime
Today
HMRC Systems Operational
90 days ago
99.72 % uptime
Today
HMRC CDS (Import/Export declarations) - Live Operational
90 days ago
99.15 % uptime
Today
HMRC CDS (Import/Export declarations) - TDR Operational
90 days ago
100.0 % uptime
Today
HMRC NCTS (Transit Declarations) Operational
90 days ago
100.0 % uptime
Today
HMRC GVMS (GMR Declarations) Operational
90 days ago
99.73 % uptime
Today
HMRC ENS (Import Safety and Security) Operational
90 days ago
99.75 % uptime
Today
CSP Inventory systems Operational
90 days ago
100.0 % uptime
Today
Air Cargo (CCS-UK/BT) Operational
90 days ago
100.0 % uptime
Today
Road Cargo (Pentant CusLink) Operational
90 days ago
100.0 % uptime
Today
Sea Cargo (MCP Destin8) Operational
90 days ago
100.0 % uptime
Today
Sea Cargo (CNS Compass) Operational
90 days ago
100.0 % uptime
Today
Helpdesk Operational
90 days ago
100.0 % uptime
Today
Freshdesk Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 11, 2026

No incidents reported today.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Completed - The scheduled maintenance has been completed.
May 7, 15:00 BST
Update - Invoicing is now complete, thank you for your patience

Kind regards
ChamberCustoms

May 7, 12:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 10:00 BST
Scheduled - Good morning

Please be advised Benchmark will not be available from 10am on 7th May for invoicing. We will advise once Benchmark has been reopened.

Kind regards
ChamberCustoms

Apr 29, 10:09 BST
May 6, 2026
Completed - The scheduled maintenance has been completed.
May 6, 12:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 12:30 BST
Scheduled - Please be advised that Destin8 will be updated to version 6.12.0 at 12:30 and will be temporarily unavailable for up to 15 minutes.

ChamberCustoms Team

May 6, 11:48 BST
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 21:30 BST
Scheduled - We would like to make you aware of some upcoming activity affecting the Customs Declaration Service (CDS).

There will be a planned CDS system outage on 29 April 2026 between 21:30 and 23:00, to allow a hotfix to be deployed. Once the system has been restored, CDS Release 5.1.0.2 will be applied. There has been no change to the content of this release, and no additional system downtime is expected while the release is deployed.

In addition, from 11 May 2026, the excise duty changes that were previously delivered as part of CDS Release 5.1.0 on 29 March 2026 will be reflected in the Online Tariff and should be used from this date. These updates relate to items 15 and 16 of the Release 5.1.0 guidance documents, which I have re-attached for your reference.

ChamberCustoms Team

Apr 28, 08:57 BST
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.